Job Description

Settled more than 150 years ago by Bishop Jean Baptiste Lamy, this iconic Santa Fe landmark is steeped in history and has undergone a sensitive restoration to preserve its distinctive Southwestern heritage for the next generation. Guests can explore our vibrant culture of discovery and expression through nature-driven adventures, visual arts, ancient healing arts, culinary arts, and the art of gathering.  

Job Description

Opportunity to be the culture leader of the Spa division and responsible for ensuring the guest experience is best in class. Responsible for ensuring smooth and efficient operational standards and procedures within all areas enabling the staff to provide optimal guest service. A champion of the brand and our values, this role is impactful in achieving our desired financial results and outcomes.

• Define and lead the business strategy for the Spa.
• Provide overall spa leadership, establish and maintain an effective control environment, both financial and operational. Ensure the highest quality of spa & beauty treatments to drive guest satisfaction.
• Oversee the ongoing development and positioning of the Spa offerings in terms of overall concept definition, philosophy, treatment & menu offerings. 
• Oversee the annual operating budget including capital expenditures, to achieve or exceed budget expectations. Ensure successful performance by maximizing profitability. 
• Oversee the performance evaluation, professional development planning, and career planning processes for all corporate and operational managers and staff. 
• Responsible for the strategy of developing additional packages designed to increase awareness/revenues.
• Maintain and champion the Auberge Resorts Collection culture.

Qualifications

• Minimum of 5 years operating experience in a hotel Spa department
• Must be familiar with the operations and priorities of all other hotel operating departments
• Experience in maintaining state and federal health and safety regulations
• Experience in completing administrative tasks, including reporting, budgeting, project management, etc.
• Have a proven track record of success in operations in a luxury-oriented organization
• Ability to work a flexible schedule, including weekends and holidays, according to department needs

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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